Keepsake Journals Shipping Policy - Last updated May 16, 2022

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.keepsakejournals.com/terms-and-conditions.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

Free Shipping

 

We offer free Standard 5-7 business day shipping service on all Continental United States orders. Any foreign or international orders will have a different shipment option at the checkout that will be paid for by the customer.

 

Once an order is fulfilled and completed, we will notify you once it has been shipped. If you paid to upgrade your free shipping to include tracking on your package, the tracking number and information will be sent to your email. Once your order has been packaged and delivered to the shipping carrier (USPS, FedEx, UPS, etc.), Keepsake Journals is no longer responsible for damaged, lost, stolen, or missing items from the package.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer free international shipping. If the customer pays for the additional shipping and customs fee's, we are more than happy to ship anywhere in the world.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Return Policy: https://www.keepsakejournals.com/privacy-policy or email us at info@keepsakejournals.com

 

If you have any further questions or comments, you may contact us via email at info@keepsakejournals.com